BD Fast

Help Center

Find answers, guides, and support to help you navigate our birth registration services.

FAQ

Common questions and answers

Contact Support

Get in touch with our team

Video Tutorials

Step-by-step video guides

Documentation

Detailed guides and resources

Getting Started

Learn how to use our platform in just a few simple steps

1
Create an Account

Sign up for a free account using your email address or phone number. Verify your identity to get started.

2
Submit Application

Choose your desired service, fill out the application form, and upload required documents.

3
Track & Receive

Track your application status in real-time and receive your documents once approved.

Popular Help Topics

Frequently accessed help articles

How to Apply for Birth Registration

Learn the step-by-step process to register a birth certificate online through our platform.

Required Documents for Application

Find out which documents you need to submit for your birth registration or correction application.

How to Correct Birth Certificate Information

Step-by-step guide to correcting errors in your existing birth certificate.

Payment Methods & Fees

Information about accepted payment methods, service fees, and how to make payments.

Tracking Your Application Status

Learn how to check and track the status of your submitted applications in real-time.

Account Security & Password Reset

Tips for securing your account and instructions for resetting your password.

Help by Service

Browse help articles by service category

Birth Registration
  • • Online birth registration process
  • • Required documents checklist
  • • Application fees and charges
  • • Processing time expectations
  • • Common application errors
Birth Certificate Correction
  • • Types of corrections available
  • • Correction application process
  • • Supporting documents needed
  • • Approval and rejection reasons
  • • Reapplication guidelines
Account & Payments
  • • Creating and verifying account
  • • Payment methods available
  • • Recharge wallet balance
  • • Transaction history
  • • Refund policy

Still Need Help?

Our support team is here to assist you with any questions or concerns.

Phone Support

+880 1744-769331

9 AM - 6 PM (Sat-Thu)

Email Support

support@bdfast.app

24-48 hour response

Live Chat

Available on website

9 AM - 6 PM (Sat-Thu)