Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last updated: October 10, 2025

Information We Collect

Personal Information

We collect personal information that you provide to us when using our birth registration services, including:

  • Full name, date of birth, and contact details
  • National ID number and birth certificate information
  • Parent and family member information
  • Address and location data
  • Government-issued identification documents

Usage Information

We automatically collect certain information when you use our services:

  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on our platform
  • Application submission and status information
How We Use Your Information

We use the information we collect for the following purposes:

  • To process birth registration and correction applications
  • To verify your identity and prevent fraud
  • To communicate with you about your applications and services
  • To improve our platform and user experience
  • To comply with legal obligations and government requirements
  • To send important updates and notifications
  • To provide customer support and respond to inquiries
Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL/TLS encryption for all data transmissions
  • Secure servers with regular security audits
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery procedures
  • Employee training on data protection and privacy

While we strive to protect your data, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your login credentials confidential.

Information Sharing and Disclosure

We may share your information with:

  • Government Agencies: Birth registration authorities and relevant government departments as required for processing applications
  • Service Providers: Trusted third-party vendors who assist in providing our services (subject to confidentiality agreements)
  • Legal Compliance: When required by law, court order, or legal process
  • Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Restriction: Request limitation of processing your personal information
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data to another service
Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. For detailed information, please see our Cookie Policy.

Children's Privacy

Our services involve birth registration for children. When processing applications for minors, we require parental or guardian consent. We take extra care to protect children's information and only use it for legitimate birth registration purposes.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal, tax, and regulatory requirements
  • Resolve disputes and enforce our agreements

After the retention period, we will securely delete or anonymize your personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@bdfast.app

Phone: +880 1744-769331

Phone: +880 1707-482324

Address: Haji Zillur Rahman Super Market, 2nd Floor,
Rajabari Bazar, Sreepur,
Gazipur-1742, Bangladesh