Terms & Conditions

Please read these terms and conditions carefully before using our services.

Last updated: October 10, 2025

Agreement to Terms

By accessing and using BD Fast ("we," "our," or "us"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these Terms and Conditions, please do not use this service.

These terms apply to all visitors, users, and others who access or use the service. By using our services, you represent that you are at least 18 years of age or have parental/guardian consent to use this platform.

Use of Services

Permitted Use

You may use our services only for lawful purposes and in accordance with these Terms. You agree to:

  • Provide accurate and complete information when creating an account
  • Maintain the security of your account credentials
  • Use the platform only for legitimate birth registration and correction purposes
  • Comply with all applicable local, state, and national laws and regulations
  • Not interfere with or disrupt the services or servers

Account Registration

To use certain features of our service, you must register for an account. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that your account information is accurate and up-to-date
Service Delivery and Processing

Processing Times

We provide estimated processing times for all services. However, actual processing time may vary based on:

  • Government authority workload and processing schedules
  • Completeness and accuracy of submitted information
  • Verification requirements and additional document requests
  • Public holidays and weekends

Application Review

We reserve the right to review, verify, and reject any application that:

  • Contains false, misleading, or fraudulent information
  • Lacks required supporting documentation
  • Does not meet government requirements or regulations
  • Violates any applicable laws or regulations
Payment Terms

Fees and Charges

All fees for our services are clearly displayed before payment. By making a payment, you agree to:

  • Pay all applicable fees for the services you select
  • Provide current, complete, and accurate payment information
  • Accept that fees are non-refundable except as stated in our refund policy
  • Be responsible for any bank or payment gateway charges

Refund Policy

Refunds are available only in the following circumstances:

  • Duplicate payment made for the same service
  • Service failure due to technical issues on our end
  • Inability to process application due to government system unavailability

Refunds will not be provided if the application is rejected due to incorrect information, missing documents, or failure to meet government requirements.

User Responsibilities

As a user of our platform, you are responsible for:

  • Accuracy of Information: Ensuring all information provided in applications is true, complete, and accurate
  • Document Authenticity: Submitting genuine and unaltered documents
  • Timely Response: Responding promptly to any requests for additional information or clarification
  • Legal Compliance: Complying with all applicable laws and regulations
  • Account Security: Maintaining the confidentiality of your login credentials
  • Communication: Providing valid contact information and checking for updates regularly
Prohibited Activities

You may not:

  • Use the service for any illegal or unauthorized purpose
  • Submit false, fraudulent, or misleading information
  • Upload forged or altered documents
  • Attempt to circumvent any security measures or access restrictions
  • Use automated systems or software to extract data from the website (scraping)
  • Interfere with or disrupt the integrity or performance of the service
  • Impersonate another person or entity
  • Share your account credentials with others
  • Use the service to harm minors in any way
Intellectual Property Rights

The Service and its original content (excluding user-submitted content), features, and functionality are and will remain the exclusive property of BD Fast and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of BD Fast. You may not copy, modify, distribute, sell, or lease any part of our services or software.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. Please review ourPrivacy Policyto understand our practices regarding your personal information.

By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy, including sharing with government authorities for the purpose of processing your applications.

Limitation of Liability

BD Fast shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the service
  • Any conduct or content of any third party on the service
  • Any content obtained from the service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Delays or failures in processing due to government systems or third-party services

Important: We act as an intermediary between users and government authorities. We cannot guarantee approval of applications as final decisions rest with government authorities.

Disclaimer of Warranties

Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

BD Fast does not warrant that:

  • The service will function uninterrupted, secure, or available at any particular time or location
  • Any errors or defects will be corrected
  • The service is free of viruses or other harmful components
  • The results of using the service will meet your requirements
Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

If you wish to terminate your account, you may simply discontinue using the Service and contact our support team to request account deletion. All provisions of the Terms which by their nature should survive termination shall survive termination.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@bdfast.app

Phone: +880 1744-769331

Phone: +880 1707-482324

Address: Haji Zillur Rahman Super Market, 2nd Floor,
Rajabari Bazar, Sreepur,
Gazipur-1742, Bangladesh